Hotel property management systems (PMS) have transformed the way hotels operate and undoubtedly enhance the guest experience. However, is every PMS the same? What benefits are there to having a system that perfectly fits your needs?
Gone are the days that a PMS was simply a software solution for managing front-office tasks like booking reservations and guest check-ins. Modern PMSes are designed to streamline operations far beyond check in, replacing time-consuming processes with robust technology. With these in place, hoteliers can focus on what matters: delivering exceptional service to their guests.
So, what can a new and innovative PMS do for your hotel? Here are some of the key benefits:
Data Security: Protecting guest information is a priority.
Elevated Guest Service: With easily accessible data, staff can personalize interactions and resolve issues more efficiently.
System Integration: A well-integrated PMS connects seamlessly with other technologies, creating a unified operational system.
Faster Processing: Speed up everything from check-ins to billing, ensuring a smoother experience for guests.
Simplified Housekeeping: Enhanced communication and task management keep rooms ready and waiting for guests.
Streamlined Check-in: Contactless check-in options cater to modern traveler preferences from ID upload to digital reg cards..
Cloud-based technology: Effortlessly connect to the PMS from anywhere, on-property or off-property.
Enterprise Solutions: View your guest history across multiple properties to determine your true VIP’s.
Robust Reporting: From staffing to marketing and everything in between, reporting should be flexible and insightful to improve hotel operations.
There are an overwhelming amount of options to choose from when it comes to modernizing your PMS. Frank Verhagen, President of WebRezPro, highlighted some key indicators to look for.
“In today’s dynamic and competitive hospitality industry, cloud-based property management software (PMS) is essential for driving operational efficiency and revenue, especially among labor shortages and rising costs. At the core of operations, an effective PMS centralizes data to automate workflows, power personalized guest experiences, and provide a clear picture of business, saving time and money, and boosting profitability. With solutions like WebRezPro, lodging operators can stay ahead of the game supported by modern software that continuously evolves and improves with the industry.”
Webrezpro recommends looking for the following key functionalities when modernizing your current platform:
A modern, mobile-optimized dashboard that is quick to learn and use, simplifying administrative tasks and providing easy access to real-time data.
Automated features that drive operational efficiencies and revenue, including an online/mobile booking engine with a guest portal, integrated payment processing, online check-ins, intuitive reservation management, mobile housekeeping, and integrated accounting and reporting tools.
More than 150 integrations with leading hospitality software partners, empowering operators to increase automation, save time, and deliver seamless guest experiences that enhance satisfaction and revenue.”
As a hotelier, you are navigating a competitive landscape, and need to consider just how important it is to have a robust property management system. Seek solutions that orchestrate hotel operations, manage guest preferences, and optimize room inventory—all while keeping data secure.
So, let’s get the party started! Reach out to us to get started on your PMS due diligence process in a seamless, efficient and unbiased way. Read more, below.
About Affixify
Affixify is a technology due diligence platform designed specifically for hoteliers. Our platform helps hotel professionals quickly and efficiently compare a wide range of technology vendors to find the best solutions for their unique needs. With an unbiased approach and a comprehensive database of hotel technology platforms, Affixify ensures that hoteliers can make informed decisions and select the right technology to drive their business forward. We understand that no single solution fits all, and we’re here to help you find the perfect tech fit for your hotel. To learn more, get in touch with us at www.getaffixify.com
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