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Unleashing the Power of Business Intelligence in Hospitality


Business Intelligence…It’s a buzz term we’ve been hearing for nearly the last decade, but, how important is it really to hospitality? 


As hotels compete for attention in a saturated marketplace, applying data to revenue management and marketing strategies is more crucial than ever. And, here’s the inside scoop: this trend isn’t fading anytime soon!


In today’s data-driven world, BI is transforming how hotels are being run. Simply put, the right BI technology can help take data and put it into action. These tools empower hoteliers to unlock a treasure trove of information—think occupancy rates, market insights, and revenue trends—that helps make smarter, more informed decisions. Users of BI tools commonly see an increase in their bottom line, proving that rich and accurate data really IS a game-changer.


So, what is the driving force for better data capabilities? One key factor at play is strategies that revolve around targeted campaigns. There is a push towards personalization in our space, and today’s travelers expect it. By analyzing data, hotels can create customized packages and tailored marketing campaigns that resonate with guests, enhancing their experience and encouraging repeat visits. In fact, according to this article by Hotel Technology, a staggering 48% of guests are likely to return to a hotel if they have had a personal, customized experience. A personalized approach is the key to maximizing your revenue potential. Now with intelligent reporting, managers can see all the necessary data at once, making it easier to run successful, targeted marketing campaigns.


Next, informed decision making based on consolidated data is key to effective revenue management. BI provides the ability to pull together data from various sources, providing hoteliers with a clear picture of their financial health. Want to know how pricing strategies are performing or which marketing campaigns are driving the most sales?? With integrated BI, all that info is at your fingertips, making it easier to spot trends, optimize pricing, and seize opportunities.

By utilizing customer segmentation and performance metrics using BI, hotels can refine their sales strategy. Identification of high-potential leads will ultimately drive higher booking rates and boost revenue.


“Incorporating a BI & analytics tool in their tech stack allows hoteliers to make better decisions faster - putting all of the puzzle pieces together and collaborating with their team. Beyond the time saved vs. manual spreadsheets, BI tools drive efficiency and alignment across an organization that creates the ability to spot opportunities sooner and take advantage of them. Where once such tools were costly, time consuming ventures, hoteliers can now purchase off-the-shelf products designed for the hospitality industry and start realizing the competitive advantage they offer right away.”


The right technology investments empower hoteliers. This begs the question…is a BI tool in your tech stack planning for 2025?


If you’re ready to make the leap and transform data into action, it’s time to explore what these new systems have to offer. The future of hospitality procurement is here, and it’s looking bright! Check out Affixify to discover up and coming technologies today at www.getaffixify.com

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