How Modern Property Management Systems are Empowering Hotels to do More Within One System

Cloud-based PMS solutions are transforming the way independent and mid-market hotels operate, empowering them with the same level of sophistication and flexibility that once only major chains could afford. Leading the way are platforms like Maestro, Mews, and Visual Matrix — each bringing unique strengths and working toward a common goal: helping hotels run smarter, faster, and more connected through open, integrated ecosystems.

Integration as a Strategy, Not an Afterthought

One of the biggest advantages shared by leading PMS providers is their strong focus on integrations.These systems are designed to make it easy for hotels to connect with a wide range of third-party solutions—from contactless check-in apps to CRM systems and revenue management platforms. With hundreds of available integrations, modern PMS solutions help streamline operations by bringing all the moving parts together in one seamless platform. 

As Lisa Jane Wheaton, Maestro’s Senior Product Strategist, explains:

“A modern PMS like Maestro plays a very important role in enabling operational efficiency by serving as the central hub for hotel operations and integrations. Hoteliers need tools that not only work well on their own, but work even better together. With our open API framework and extensive library of third-party integrations, hoteliers can build the tech stack that fits their property’s needs without being locked into one way of doing things. From syncing housekeeping updates to automating guest communications and connecting with revenue management tools, Maestro empowers properties to eliminate manual processes and avoid disconnected systems. For many property groups, ‘All-In-One’ means better engagement, more direct bookings, centralized operations, and a single guest journey from booking reservations to checkout with digital payments in between. And for those hoteliers that require a best-of-breed solution tech stack due to corporate partnerships or factors that warrant this approach, Maestro offers the flexibility to support this with access to over 800 integrations that properties can easily leverage to meet their unique needs. It’s all about creating smarter, more connected operations so staff can focus less on the tech, and more on the guest.”

Choosing a PMS that "plays well with others" ensures you're not locked into outdated technology or limited functionality.

Being Intentional with Connectivity

Legacy PMS platforms were often inflexible, costly to customize, and slow to adapt—leaving hotels struggling to keep up with fast-changing guest expectations and tech trends. Today, systems like Visual Matrix are changing that dynamic by emphasizing flexibility and purposeful integration.

As Patty Jefferson, Chief Development Officer at Visual Matrix, explains:

“At Visual Matrix, we believe in creating intentional connectivity, not just open for the sake of being open, but purposeful in how we integrate. By focusing on strategic, high-impact partnerships, we reduce fragmentation and help hoteliers streamline operations while building a tech stack that truly fits their business.”

The result is a PMS that supports long-term growth through thoughtful, high-return integrations—whether that means automating housekeeping, enhancing guest communications, or improving revenue strategies.

A PMS built on intentional connectivity helps hoteliers avoid integration overload and instead focus on the tools that drive efficiency, cohesion, and results.

Ability to Self-Integrate

Modern PMS platforms are built with the needs of smaller hotel operations in mind—limited IT resources, lean teams, and the constant pressure to do more with less. Mews is a great example of this mindset, offering an intuitive system designed for speed, flexibility, and efficiency. With over 1,000 integrations available through the Mews Marketplace, hoteliers can self-integrate the tools that best suit their property, eliminating dependency on complex implementations.

As Matt Welle, CEO of Mews puts it:

“At Mews, we believe the future of hospitality lies in seamless connectivity. Our platform offers over 1,000 integrations through the Mews Marketplace, enabling hoteliers to build a tech stack perfectly tailored to their unique needs. By facilitating powerful integrations and automations within the PMS, we empower hoteliers to streamline operations, enhance guest experiences, and drive profitability. It's about unlocking efficiency and giving operators the flexibility to innovate and grow on their own terms.”

With automation, smart design, and a strong integration ecosystem, Mews gives operators the tools to stay flexible, efficient, and guest-focused—even with limited internal resources.” 

A PMS that enables self-integration and automation empowers lean teams to move faster, stay efficient, and tailor their tech stack without relying on heavy IT support.

The Future Is Flexible

The PMS market is evolving fast, and platforms like Maestro, Mews, and Visual Matrix are leading the charge. Their open integrations and hospitality-first approach are empowering independent hotels to operate with efficiency, sophistication, and deliver standout guest experience.

At Affixify, we're proud to partner with these forward-thinking systems to help hotels streamline operations, boost performance, and deliver exceptional guest experiences.

For consultants and hoteliers looking to future-proof their properties, the time to embrace a modern, integrated PMS is now.

About Affixify

Affixify is a technology due diligence platform designed specifically for hoteliers. Our platform helps hotel professionals quickly and efficiently compare a wide range of technology vendors to find the best solutions for their unique needs. With an unbiased approach and a comprehensive database of hotel technology platforms, Affixify ensures that hoteliers can make informed decisions and select the right technology to drive their business forward. We understand that no single solution fits all, and we’re here to help you find the perfect tech fit for your hotel. To learn more, get in touch with us at www.getaffixify.com.