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Industry Chats 1

Industry Chats |
The Live Show

The go-to resource for insightful discussions and expert perspectives on the evolving landscape of hotel technology and the hospitality industry. Through our "Industry Chats" series, we engage with thought leaders to explore topics like AI-driven solutions, budget tips, workplace authenticity and human-centric hospitality, all aimed at empowering hoteliers to make informed decisions in a rapidly changing industry.

Latest Articles

Why Hotel Sales Teams Fail (And Why It's Almost Never About Talent)

Here, we recap a conversation centered on a question that comes up constantly in hospitality leadership circles: why do hotel sales efforts stall out, even with talented people in the seats? Amy's Infante answer, refined over years of working with brands, management companies, and individual properties, is consistent: it's rarely a talent problem. It's a systems problem. Read more here.

Affixify Partner Industry Expert Series: Edition Two | The Hotelier's PMS Playbook

Affixify is thrilled to collaborate with our incredible PMS partners to shine a light on what's possible with today's property management tools. When configured and used correctly, a PMS isn't just a reservation log …it's the engine behind every guest interaction, every rate decision, and every dollar your property earns. We're grateful to the partners who showed up for this series and shared their expertise so generously.

Behind Every Search: How Affixify's Comparison Dashboard Takes the Guesswork Out of Vendor Selection

Searching for hotel technology used to mean spreadsheets, scattered notes, and a dozen open browser tabs trying to remember which vendor said what on which call. At Affixify, we built something better: a personalized comparison dashboard that does the heavy lifting for you, every single time you search.

Affixify Partner Industry Expert Series: Edition One | The Hotelier's RMS Playbook

Affixify is thrilled to collaborate with our incredible partners to shine a light on what’s possible with today’s revenue management tools. When used correctly, an RMS doesn’t just summarize what happened last week, it anticipates demand, surfaces pricing opportunities before competitors can act, and turns data into real revenue. We’re endlessly grateful to the partners who showed up for this series and shared their expertise so generously. This is exactly the kind of collaboration that moves the industry forward.

Conversational AI Is Not a Chatbot. Here Is Why That Distinction Matters for Your Hotel.

How the hospitality industry is moving from automated responses to genuine AI-powered conversations and what that shift means for direct bookings, staff workload, and the guest experience.

Good Data Is a Start. AI-Powered BI Is the Finish.

How AI-powered business intelligence is changing the way hoteliers understand their data and what to actually do about it.

Your Parking Lot Is a Revenue Center. Most Hotels Aren't Treating It Like One.

How purpose-built technology is closing the gap between parking as an afterthought and parking as a meaningful contributor to hotel NOI.

We Vet Before We Match. Here's Why That's Kind of a Big Deal.

A look at the Affixify validation process: what it is, why we built it, and why it makes your next technology decision a whole lot less stressful.

All-in-One Software: The Hot Debate of 2026

What the shift from all-in-one to purpose-built hotel technology means and what to consider before you make the move.

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